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Important: This is a customized product made specifically for your submitted details. Orders are non-returnable except manufacturing defect or wrong-item delivery. Shipping charges are shown at checkout, and applicable taxes are included in pricing unless stated otherwise. Please review details carefully before payment. Read Terms

Privacy Policy

This policy explains how we collect, use, and protect your data.

1. Data We Collect

We may collect your name, phone number, email, shipping address, business details, and order-related information submitted on our website.

2. Why We Collect It

Data is used to process orders, provide shipping updates, customer support, service improvements, and important notifications.

3. Payments and Security

Payments are processed through secure third-party providers. We do not store full card details on our servers.

4. Third-Party Services

We use third-party platforms such as payment gateways, shipping providers, OTP/SMS providers, shipping APIs, and social login providers (for example Facebook Login) strictly for order and support operations.

5. Facebook Login Data

If you sign in using Facebook, we may store your Facebook user ID, name, email (if provided), profile picture URL, and granted scope metadata. Optional data such as age range/location is stored only if permission is granted.

6. Your Rights

You may request correction or deletion of your personal data by contacting support@rivrala.com. Data deletion instructions are available at /data-deletion/.

7. Data Retention

We retain business records only for as long as needed for service delivery and legal compliance. Compliance records may be retained for statutory requirements.

8. Contact

For privacy concerns, contact support@rivrala.com or +91 99081 80083.